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J2kLarsonite
Inspiring
Dec 15, 2025 10:05 PM UTC
Answered

Why did Adobe Express Photo auto install itself and remove my ability to screen capture video?

Part of my job requirement is to screen capture video.  I used to use PrtSc and select video record.  Now Adobe Express Photo pops up and it won't let me record video.  Why?  I didn't install it and now I don't know how to screen capture video.  What's the point of removing something I use daily for a lesser screen capture?

Amitej S
Amitej SCorrect answer
Community Manager
Jul 1, 2026 5:19 PM UTC

Hi ​@LukaszWolenskiArchitekt, Adobe Express Photos installs automatically on Windows devices for eligible Acrobat users with auto-update enabled. 

You can find details on this and how to Uninstall and prevent reinstallation here:

 

Find more details on Adobe Express Photos here: https://helpx.adobe.com/uk/express-photos/desktop/get-started/faq.html

15 replies

Participant
Oct 19, 2026 5:25 PM UTC

I genuiely hope their stocks drop to 0 after this. Their greed is off the [language moderated] charts

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Participant
Oct 19, 2026 10:40 AM UTC

it behaves like a virus it’s a virus. my trust in adobe is completely broken. how do a user have to open cmd to uninstall an unrequested app from his machine? respect = 0 F***K **U 

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Participant
Oct 2, 2026 2:56 AM UTC

I also got pushed this unwanted software without my consent. I’m a programmer, I don’t do photo editing.
After using Adobe Acrobat Reader for PDF for what.. 25 years now -- I just uninstalled it since it obviously has become nothing else than a trojan to push unwanted software. Everything with the name Adobe is gone now.
For people reading this: StirlingPDF is free and much much more powerful.
Cheers!

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Participant
Sep 25, 2026 7:29 AM UTC

Whoever thought silently introducing Adobe Express Photos to existing users was a good idea clearly underestimated the backlash this would cause. Customers are not test subjects, and their devices are not advertising space. If a feature is worth having, users will choose to install it themselves. Adobe should reverse this decision and return to a consent-first approach before more damage is done to customer trust.
This kind of behaviour is exactly how users lose confidence in software vendors. Nobody should wake up to find new functionality appearing on their device that they never asked for.

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Participant
Sep 24, 2026 4:32 AM UTC

This VIRUS like behavior is completely unacceptable. Who is the person that approved this? Do you realize what this does to Adobe CREDIBILITY? This kind of approach is what made me report Norton self installer as a virus to Bitdefender. Remove this at once or face the consequences. Programs should always install as an explicit OPT-IN not self install and offer OPT-OUT! 

[offensive language removed by moderator]

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Participant
Jul 1, 2026 4:01 PM UTC

I cant belive Adobe did a scam like this! I have all adobe apps and now i have to deal with this adobe express photo without an option to uninstal it?? I want instruction how to get rid of this asap.

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Amitej S
Community Manager
Amitej SCommunity ManagerCorrect answer
Community Manager
Jul 1, 2026 5:19 PM UTC

Hi ​@LukaszWolenskiArchitekt, Adobe Express Photos installs automatically on Windows devices for eligible Acrobat users with auto-update enabled. 

You can find details on this and how to Uninstall and prevent reinstallation here:

 

Find more details on Adobe Express Photos here: https://helpx.adobe.com/uk/express-photos/desktop/get-started/faq.html

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Participant
Oct 22, 2026 7:40 AM UTC

The OP’s question started with “Why did Adobe Express Photo auto install itself” and you have answered that. Would you please answer the question.

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Participant
Jan 22, 2026 4:48 AM UTC

the worst case adobe was forced me to install express photo and unable to uninstall it because its bundled with adobe acrobat.. useless trash app i only need adobe acrobat pdf to open a single damn file that been set default which can be open olny by adobe acrobat reader.

1,9 GB for a pdf reader is donald trump tariff scam method, congatulation to your scam acrobat adobe

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Tarun Saini
Community Manager
Community Manager
Dec 16, 2025 10:45 AM UTC

Hi @J2kLarsonite,

 

Thanks for reaching out! Adobe Express Photos is an optional free app bundled with Acrobat Reader on Windows that can become the default screenshot tool. When Express Photos is installed, it may become the default tool for handling screenshots via Print Screen keyboard shortcut. 

To give you control, the first time you press Print Screen after installation, a dialog box will appear, allowing you to switch back to your previous screenshot tool if desired. 

 

To disable it, Open Express Photos → Settings, then toggle Screenshot Shortcut off. Another option is during the screenshot session, while capturing/editing screenshot → use settings in Capture bar → disable Express Photos screenshot takeover. 

 

Regards,

Tarun

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Participating Frequently
Aug 26, 2026 11:13 PM UTC

Thank you, you can also disable it by uninstalling the software that installed itself. 

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