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Participant
August 14, 2024
Answered

can't install photoshop

  • August 14, 2024
  • 1 reply
  • 187 views

I'm trying to download Photoshop onto my Macbook but my Photoshop ID password is wrong. Is the Photoshop ID password the same as my Adobe password? if so, why won't it process? if not, how do I find out what my Photoship ID password is?

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Correct answer Jeffrey_A_Wright

Thanks for your question, Sam. If you are being asked to enter a password during the installation process, please enter the password that you use to log onto your Mac. For more information, see https://adobe.ly/4g1NBac. Please update this public discussion if you have any questions.

Moving this discussion to the Download and Install community. ^JW

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
August 26, 2024

Thanks for your question, Sam. If you are being asked to enter a password during the installation process, please enter the password that you use to log onto your Mac. For more information, see https://adobe.ly/4g1NBac. Please update this public discussion if you have any questions.

Moving this discussion to the Download and Install community. ^JW