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Sunfu0D44
Participant
Feb 23, 2024 4:22 PM UTC
Question

Cannot open PSX app

I reloaded it and still have the circle thingy going around around and around please tell me what else to do

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5 replies

Lydia358496098tnt
Participant
Mar 4, 2024 2:19 PM UTC

I faced the same problem today, even after updated the app, the problem is still not fixed.

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Neelamk
Neelamk
Legend
Mar 6, 2024 6:16 PM UTC

Hi @Sunfu0D44, @Lydia358496098tnt,

 

We are sorry for your difficulties. Please help us by providing the device OS details you use to access the Photoshop Express application. Also, share your email address through DM to investigate further.

 

Thank you,

Neelam



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Neelamk
Neelamk
Legend
Feb 27, 2024 11:59 PM UTC

Hi @Sunfu0D44, 

 

We are sorry for your difficulties. Please help us with the device details in which you installed the Photoshop Express application. Please share a screen recording of the crash so that we can investigate further.

 

Also, please check if you have any pending updates for your phone to be installed, reboot your device, and then reinstall the application. Let me know how it goes.


Thank you,

Neelam

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    Sunfu0D44Author
    Participant
    Mar 2, 2024 12:19 PM UTC

    Phone is up to date and and still does not work did reboot and still nothing and reinstalled

     

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    Sunfu0D44Author
    Participant
    Mar 2, 2024 12:23 PM UTC

    Look at center of photo

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