Cannot restore purchase after changed to a new device

Question

First, I did go skim all the info on the community, but it looks hopeless to restore since iOS said "Another account *** is linked with subscription" but there isn't that email in the hide email feature at all.

If anyone got through this before, please advise.

Lyn_D · Answer

Hi @scream253374958sdf0,

Thank you for getting in touch.

Please accept our sincere apologies for the delay in responding to your issue, and we're sorry to hear you're having problems restoring your subscription.

We are presently conducting an audit of old postings and came across your thread and were curious whether you could find a solution.

Please remember that we value you as a PS Express member and appreciate all your contributions to the PS Express community.

We are patiently looking forward to hearing from you.

Many Thanks,

~Lyn 🙂

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