Skip to main content
jbf9674887
jbf9674887
Participant
October 14, 2019
Question

Decreased Image quality

  • October 14, 2019
  • 5 replies
  • 7579 views

I have been  using the photoshop express for years now, yesterday I noticed that when I save an image the quality is diminished & extremely fuzzy. I'm using HD photos and my Jpeg setting is at 100%. Has anyone else experienced this?

      5 replies

      S
      Socialchameleon
      Participant
      February 18, 2025

      Yes, it's very frustrating. It doesn't matter. What kind of text is placed on the image. It seems to not render and become like the original image at the original image resolution this should definitely be fixed! I'm already looking for another program to manage this and then come back to PS Express for other tweaking

      J
      james_stills4161
      Participant
      October 20, 2024

      My collages which used to save to very large files which i love. Im a photographer when would i ever want reduced quality. I wish i could make them larger i print large. What am i paying for but control of my images this is a grave mistake.fix it

      L
      Lynn24417839q7ze
      Participating Frequently
      January 16, 2023

      I am having this issue also.

        Lyn_D
        Lyn_D
        Inspiring
        February 13, 2023

        Hi (@Lynn24417839q7ze,

         

        Thank you for reaching out, and we are sorry to hear you're having problems with the image quality.

         

        Please accept our sincere apologies for the delay in responding to your issue. 

        We are presently conducting an audit of old postings and came across your thread and were curious whether you could find a solution.

         

        Could you please confirm that you're experiencing this issue with the latest Android Ps Express app, v 8.9.22, or iOS v 23.5.0? If not, kindly update your device to the newest update, re-test, and let me know If this solves your issue.

         

        Please remember that we value you as a PS Express member, appreciate your contributions to the PS Express community, and are always here to help.

         

        We are patiently looking forward to hearing from you to resolve this as soon as possible.

         

        Many Thanks,

        ~Lyn 🙂

          L
          Lynn24417839q7ze
          Participating Frequently
          February 13, 2023
          Yes,  I am still having a problem.  After I edit a picture, and save it back to my program, it is greatly reduced in quality.  Thanks,LynnSent from my Galaxy
            T
            timothygazoo
            Participant
            January 4, 2020

            I've experienced this also.  I noticed it about the same time you posted your comment.  To date, none of the app updates have fixed this.  This issue I see happens when I import from the My Photo Stream folder (either on iPhone or iPad).  Typically I see images of ~ 2.5MB dumbed down to < 1MB.  I've Google'd this issue but have found nothing.  Also, I've commented directly in the App Store my unhappiness.  I've used Photoshop Express for many years also.  Hard to believe that only you and I have noted this issue.  

              ls_rbls
              Community Expert
              ls_rblsCommunity Expert
              Community Expert
              January 4, 2020

              Well, in the case of the Adobe Photoshop Express App, I read somewhere that in the app the JPEG default is not set to the highest quality.

               

              You have to manually change this setting to maximum.

               

               

              Additionally, I choose to save  the original work locally in my device, and not to choose to send it  immediately over email nor a cloud storage service like iCloud.

               

              In original post above, I'm not sure if the user is saving to iCloud from a Windows computer, for example, instead of iPhone, iPad, macOS.

               

              I suggest to save locally, without a cloud service feature enabled,  just to avoid any unwanted file compression standards that  may be enforced during  the transmission of the file over a network medium (or the web).

               

               

               

               

              Once I can confirm that my jpeg was saved locally in my device without loosing quality nor reduced in size, then I can deal  about how to avoid loosing quality during file reduction or compression before is sent by email or to the cloud.

               

              ls_rbls
              Community Expert
              ls_rblsCommunity Expert
              Community Expert
              January 4, 2020

              See more from Apple support here: https://support.apple.com/en-us/HT202299 

               

              and check that thr Optimize Storage setting in the iCloud is turned off so that the  pictures that you save in the iCloud library  are not managed automatically by the iCloud service.

               

               

              https://support.apple.com/en-us/HT204264 

              ls_rbls
              Community Expert
              ls_rblsCommunity Expert
              Community Expert
              December 23, 2019

              Hi,

               

              this reply is late but I am curious if this was resolved by applying latest updates.

                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices