edited images unsupported or corrupted

Question

Hey since a few months i am experiencing this issue.Photos edited with photoshop express on a pc after saving do not open up instead it shows that file is corrupted or not supported.Surprisingly these edited pictures are not seen in any of the presentations on ppt as well it shows a box with a cross.Although the same edited jpeg file opens up when opened using adobe photoshop express or when transferred to a phone.

creative explorer · Answer

@shantanu_5174 It's quite perplexing that your photos edited with Photoshop Express on your PC are behaving like corrupted files when opened in other programs like your default image viewer or PowerPoint, yet they open fine within Photoshop Express itself or on your phone. This suggests the files aren't truly corrupted, but rather there's a compatibility or encoding issue specific to how Photoshop Express on PC saves the JPEG files, making them unreadable by certain other applications. It's like the file is speaking a slightly different "language" that only Adobe products or mobile devices understand, but not your PC's standard image viewers or Office suite. This could be due to a bug in how Photoshop Express is saving its JPEG headers or metadata, or perhaps a conflict with your PC's graphics drivers or specific Windows updates.

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