Express won't replace a file with the edited version

Question

Using PS Express on my desktop, I have .jpg that I edit. Once finished it wants to save it as "XX_edited.jpg" which makes sense sometimes but in this case the change was minimal so I just want to replace the XX file. When I remove the "_edited" part and select Save it askes "Do you want to replace XX.jpg?". When you select Yes it looks like Express is saving it. It doesn't. If you give it another name it does just fine.

This is on a Synology NAS but that doesn't seem to make a differnece over-writing a file.

Any ideas?

Lyn_D · Answer

Hi @Scott25917351a9ar,

Thank you for reaching out, and apologies for the delayed response.

We're sorry that you're experiencing difficulties saving files from your PS Express desktop app.

I have tested this, and it saved without any errors.

If you are still experiencing issues, kindly uninstall your app under "Add or remove programs," then reinstall and retest it.

We appreciate your contributions to the PS Express community and are always here to help.

I hope that this helped you answer your question.

If it did, please don't forget to "Like" and mark the response as the "Correct Answer" to help other community members who might stumble across the same issue locate the answer faster.

Many thanks,

~Lyn 🙂

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded