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adamsboo10-2005
adamsboo10-2005
Participant
June 6, 2026
Question

FaceCrash

  • June 6, 2026
  • 1 reply
  • 4 views

Face option zooms in then crashes when moving up or down. Happens daily on iPhone 16 Pro Max. Already tried reinstalling and restarting.

    1 reply

    Rose DV
    Community Manager
    Rose DVCommunity Manager
    Community Manager
    June 12, 2026

    Hi ​@adamsboo10-2005!

    Thank you for the report - just to confirm, are you experiencing the crash specifically in a certain Face feature when scrolling up or down?

     

    Since you've already tried reinstalling and restarting, the most helpful next step would be a screen recording of the crash so we can share it with our development team. Any error codes that show up in this process as well would be useful to know!

     

    Could you also share:
    - What version of Photoshop Express you have installed? 
    - What iOS version you're running on your iPhone 16 Pro Max?

     

    Rose

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