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Cheryle26438701bm5l
Participant
July 26, 2023
Question

Failing to work on iPhone 10

  • July 26, 2023
  • 1 reply
  • 178 views

It has worked with no problems until about 1.5-2 weeks ago. I have uninstalled and reinstalled twice. It still works on my iPhone 7. 

    This topic has been closed for replies.

    1 reply

    Neelamk
    Neelamk
    Legend
    July 26, 2023

    Hi @Cheryle26438701bm5l ,

     

    We apologize for your experience with our Photoshop Express application, as you cannot use the Photoshop Express application on your iPhone 10. Please let us know what happens when you install it and try launching it. Please share a screenshot of the error you encounter or a screen recording of the workflow.

     

    Please try installing the application again with the help of the below article link:

    https://helpx.adobe.com/photoshop-express/get-started.html

     

    Please let us know how it goes. We hope to hear from you soon.

     

    Thank you,

    Neelam

    C
    Cheryle26438701bm5lAuthor
    Participant
    August 2, 2023

    I've done that several times. 

    Neelamk
    Neelamk
    Legend
    August 8, 2023

    Hi @Cheryle26438701bm5l ,

     

    We are sorry for your experience with Photoshop Express while installing the application. Could you please share the iOS version of your iPhone and share an update on what happens when you try installing the application?

     

    We are here to help you.

    Thank you,

    Neelam

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