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Participant
Jun 23, 2024 4:25 PM UTC
Question

Generative fill and save resolution

Hello everyone,

when I edit a photo using the generative fill function (PS Express on iOS) and then save it, the photo is saved in low resolution.

This does not happen with an edit without generative fill.
How can I solve it?

Thank you for your support.

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7 replies

Known Participant
Jul 27, 2024 12:57 PM UTC

I have same problem, so I would also like to know, why is that happening. Thank you! 

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Neelamk
Legend
Jul 31, 2024 9:27 PM UTC

Hi @Salvatore38209498mkyt, @messtor

 

We are sorry for your difficulties. Please let us know the Photoshop Express application version installed on your device and the device OS details. Have you tried reinstalling the application to see if this helps?  Please share a screen recording of the workflow or screenshot of the image before and after with resolution details to investigate further by our development team.

 

We are here to help you.

 

Thank you,

Neelam

 



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Known Participant
Aug 2, 2024 7:55 AM UTC

Hello,screenshots are attached to. I've tried everything, including reinstallation of app. But I don't think this is a solution! It seems like normal behavior 

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