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Salvatore38209498mkyt
Participant
June 23, 2024
Question

Generative fill and save resolution

  • June 23, 2024
  • 1 reply
  • 1219 views

Hello everyone,

when I edit a photo using the generative fill function (PS Express on iOS) and then save it, the photo is saved in low resolution.

This does not happen with an edit without generative fill.
How can I solve it?

Thank you for your support.

    This topic has been closed for replies.

    1 reply

    I
    IvanMladenov
    Known Participant
    July 27, 2024

    I have same problem, so I would also like to know, why is that happening. Thank you! 

    Neelamk
    Neelamk
    Legend
    July 31, 2024

    Hi @Salvatore38209498mkyt, @messtor

     

    We are sorry for your difficulties. Please let us know the Photoshop Express application version installed on your device and the device OS details. Have you tried reinstalling the application to see if this helps?  Please share a screen recording of the workflow or screenshot of the image before and after with resolution details to investigate further by our development team.

     

    We are here to help you.

     

    Thank you,

    Neelam

     



    I
    IvanMladenov
    Known Participant
    August 2, 2024

    Hello,screenshots are attached to. I've tried everything, including reinstallation of app. But I don't think this is a solution! It seems like normal behavior 

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