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Participant
Aug 1, 2023 11:56 AM UTC
Answered

Healing tools on PS express iPhone

Looking for insight. Sometimes I have multiple healing tools available, like clone healing, patch healing, etc. But other times it's just brush healing and I can no longer find the clone or patch options. I have a premium subscription. How do I get the tools back? Or where are they located?
Using PS Express on my iPhone 14

Thanks

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Neelamk
NeelamkCorrect answer
Legend
Aug 1, 2023 12:45 PM UTC

Hi @Lorraine31428030c869 ,

 

Thank you for reaching us. We are here to help you. Please check and let me know the application's version installed on your iOS phone. Please check for any pending updates for your phone and the application and update it and reboot your device. You could also try signing out and signing in back to the application.

 

Please let me know how it goes, along with the details of the version of the Photoshop Express application and the iOS version of your phone for investigation.

 

Thank you,

Neelam

4 replies

Neelamk
NeelamkCorrect answer
Legend
Aug 1, 2023 12:45 PM UTC

Hi @Lorraine31428030c869 ,

 

Thank you for reaching us. We are here to help you. Please check and let me know the application's version installed on your iOS phone. Please check for any pending updates for your phone and the application and update it and reboot your device. You could also try signing out and signing in back to the application.

 

Please let me know how it goes, along with the details of the version of the Photoshop Express application and the iOS version of your phone for investigation.

 

Thank you,

Neelam

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Participant
Aug 1, 2023 1:27 PM UTC
I have the most recent update (23.30)
I tried restarting and signing in and out, but no luck. The tools like clone are no longer there. But they were there earlier this morning. They just disappeared. I don’t know why.
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