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umichgoblue
Participant
June 25, 2025
Question

I can no longer access my google photos when using PS express on Iphone.

  • June 25, 2025
  • 1 reply
  • 8369 views

I am not able to access google photos library from PS Express (release 25.25.0) on my Iphone.  This started happening recently. I have done the standard trouble shooting including deleting the app and adding it back again. log in and out of google photos and more. Any advice or help is appreciated. 

1 reply

M
Community Manager
mahmoud_5524Community Manager
Community Manager
June 25, 2025

Hi @umichgoblue,

 

Thanks for reaching out — and sorry for the trouble!

We’re aware of recent issues with accessing Google Photos in Photoshop Express on iPhone (v25.25.0). This may be due to permission or connection changes between the apps.

Here’s what you can try:

  • Go to your iPhone Settings > PS Express > Photos and make sure access is set to “All Photos”.

  • In the PS Express app, go to Add > Google Photos, sign out, and sign in again.

  • Make sure you’ve granted access to Google Photos when prompted.

Please share a screenshot or error message if it still doesn't work. We’ve also flagged this to the product team and will update you as soon as there’s a fix.


^MM

U
umichgoblueAuthor
Participant
June 25, 2025

Thank you for your note. I have tried all of these things and I still get "empty" symbol when I try to access my google photos from PS express for editing.  Please let me know if you have any other suggestions. 

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