I think my ps express app has been hacked

Question

Hello, I pay for a subscription to PS Express app.  It now says I can't access my account because it's associated with a different email which I don't recognize.  What do I do?

jane-e · Answer

Hi @Elizabeth28951857is7u

We can't help you on this public forum. You will need to contact Adobe Customer Care directly. There are three ways:

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

You can send a tweet to @AdobeCare.

Find phone numbers for your area here:
https://helpx.adobe.com/contact/phone.html

Do not reply to PMs, which are likely to be scammers.

Since your question is about Photoshop Express, I have moved this from the Photoshop forum where you posted.

~ Jane

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