In Edit and Retouch mode the lighting of image changes automatically in Photoshop Express. (iOS)

Question

When I open an image to use with Photoshop Express, the lighting of my image is automatically changed. The image will have reduced highlights. I can't figure out why this is happening. There is no obvious setting that I can see. It's happening with both the edit and retouch tools. I've restarted my phone and updated many times.
Could anyone offer insight into why this is happening?

{Title edited by Moderator}

Ranjisha Sengupta · Answer

Hi there,

Thanks for reaching out. Can you tell me if this happens with all types of files? What version of iOS and Photoshop Express are you on? It would be great if we could see what you’re seeing. Please post a screen recording of what’s happening, and we will help sort it out. Here are instructions for making a screen recording - https://bit.ly/3Fkf5Vd.

Meanwhile, you can try re-installing the application.

Let us know if it helps.

Thanks,

Ranjisha

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