Skip to main content
jasons30070207
Participant
Dec 17, 2024 12:47 AM UTC
Question

iOs Mobile version Lenses features not working

Several of the “Lenses” features do not seem to be working correctly in Adobe Photoshop Express.  I remembered using the lenses in the Photoshop Camera app and was excited to find that they had been moved to the Photoshop Express app but they are either broken or not as exciting as I remembered them in Photoshop camera.  Some of them work but specifically Scenery, Blue Skies, Ambient Skies, Night Shift, Interstellar, and Celestial seem to be either broken or not what they used to be.

 

I have tried the lenses on several different photos and they don;t work.   I have also uninstalled and reinstalled the app on my phone but this doesn’t seem to work either.  Please help!!

 

 

    11 replies

    jasons30070207Author
    Participant
    Sep 4, 2025 3:33 PM UTC

    Just downloaded Adobe PE again after not having used it for about 9 months or so.  It seems the same problem I originally posted about still persists.  Will this ever be fixed?

    Translate
    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    Sep 4, 2025 6:09 PM UTC

    Hi@jasons30070207,

     

    I'd recommend reaching out to and working with our support directly as a next step. They can be reached here: https://adobe.ly/3V0zoRq 

     

    Regards,

    Tarun

    Translate
    Des_Dupuis
    Des_Dupuis
    Participant
    May 23, 2025 7:03 PM UTC

    The lenses are also not functioning properly on my iPhone 16pro. I am attaching screen shots of my device specifics for referance.

    Translate
    David__B
    David__B
    Legend
    May 23, 2025 11:13 PM UTC

    Hi @Des_Dupuis

    Thanks for the info. Does updating to iOS 18.5 make any difference? Also, what version of Photoshop Express are you using?

    Translate
    night_7278
    Participant
    May 24, 2025 2:18 PM UTC

    iPhone 15 Pro , iOS 18.5 , PS Express Version is 25.20.0 

    its been a 6+ months without a fix !!!

    tons of people are facing this issues with the lenses they are not working properly for example the blue skies lens they wont change the sky they will change just the image color! , also the lenses is crashing the app like 90% of times when using.  (Also tested on iPhone 7 , iPhone 11 Pro , 12) same problem !

    Translate
    night_7278
    Participant
    Dec 22, 2024 7:54 PM UTC

    Yes having the same issue some of them works and some of them just does not.. please fix

     

    Translate
      Amitej S
      Community Manager
      Amitej SCommunity Manager
      Community Manager
      Dec 24, 2024 1:25 PM UTC

      Hey @jasons30070207, night_7278
      The team has been informed of the issue and is investigating it. To check and reproduce it, we'd require your device's make and model details, as well as the OS and app version installed.

      Please share the details and if possible a screenrecording would also be helpful.

      Thanks!

      Translate
      night_7278
      Participant
      Dec 24, 2024 5:16 PM UTC

      iPhone 15 Pro , iOS version is 18.1.1 ,  Adobe Express version is 24.50.1

      The lenses that are not working are Lunar Skies , Ambient Skies , Mythos , Night Shift , Interstellar , Celestial , Comic Skies , Blue skies , maybe also more but these are currently broken and not working as the should be..

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices