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E
E98A7
Participant
June 2, 2021
Answered

Mandatory access to ALL photos?!?

  • June 2, 2021
  • 4 replies
  • 2835 views

I've paid for the extra features and now instead of getting the option to select photos you can access it won't let me use the app without allowing you access to ALL my photos. Either put it back to having an option or refund me for a service I can no longer use because I refuse to give anyone complete access to all photos on my phone!

    This topic has been closed for replies.
    Correct answer tim15263042

    Found a workaround (at this time). Cancel the dialog by hitting the X in the upper left corner and the the next dialog allows selecting specific photos.

    4 replies

    T
    tim15263042Correct answer
    Participant
    March 19, 2023

    Found a workaround (at this time). Cancel the dialog by hitting the X in the upper left corner and the the next dialog allows selecting specific photos.

      S
      steve26232408qulh
      Participant
      September 21, 2022

      I agree with the others. I just uploaded PS Express on my iphone. You can select the option to 'just use the photos you select', but this does not work - it just puts you on the settings page, apparently waiting for you to change the access. Very weird. If there really is no option other than all photo I will make do without this Adobe product thank you. A very good opportunity to add a customer defeated by your lawyers (or at least I hope it's just the lawyers).

        daver65396499
        daver65396499
        Participant
        June 6, 2021

         There is no longer an option to allow selected photos only. It's all or nothing access to photos or you cannot use the app.  If this is a policy change by Adobe that forces all or nothing access to photos it is a violation of trust. And I too want a refund. If this is poor QA testing then let's stop experimenting on paying customers. 

          S
          sstyler
          Participant
          August 18, 2022

          I absolutely will not allow Adobe to have access to all my photos!  All my photos are copyrighted. Due to this ridiculous change, you can count me a former user of any Adobe products. 

            jane-e
            Community Expert
            jane-eCommunity Expert
            Community Expert
            March 19, 2023

             

             it won't let me use the app without allowing you access to ALL my photos.

            By @E98A7

             

            @sstyler wrote:

            Due to this ridiculous change, you can count me a former user of any Adobe products. 

             

             

            This is a security feature from Apple, not from Adobe.

            https://support.apple.com/en-au/guide/iphone/iph251e92810/ios

            https://developer.apple.com/documentation/photokit/delivering_an_enhanced_privacy_experience_in_your_photos_app

             

            Jane

             

            Akash Sharma
            Akash Sharma
            Legend
            June 2, 2021

            Hi there,

             

            Sorry that you do not like the process of the app accessing your images so that they can be used and managed on your phone.

             

            I am not sure what is the exact message you're seeing regarding the permissions message, would you mind sharing a screenshot of the same? 

             

            It would really help if you can share your feedback on our community: https://feedback.photoshop.com/photoshop_family Since this forum is monitored by our engineers, they will review it for future product development.

             

            Thanks,

            Akash

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