You need to cancel a subscription from the store where it was purchased. To initiate cancellation from the app: -Tap the profile icon -Tap Subscriptions. -Tap Manage subscriptions. -When the App Store opens, complete the workflow for your selection. You should receive a cancellation email. Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to [https://support.apple.com/en-us/HT204084] for App Store or iTunes Store.