New Update/Losing features

Question

Can someone from Adobe explain how it's ok to take away features that were included in my yearly subscription away, two months after I just re-upped. Now I need to update to premium to use features that I previously had and paid for? This is not ok!  Does anyone have a point of contact? I've already paid for a year and just lost the tools I used the most!

Tarun Saini · Answer

Hi @brittney_9280,

Thanks for reaching out! We're sorry to hear about this. Could you please tell us the names of the features you were using? Also, if you can share your Adobe ID with me via private message.

Private messages should be accessible from the envelope in the top right corner. This should be the direct URL
https://adobe.ly/3HepJ6v

To know more about the feature comes under Photoshop Express Premium, check this article under the Frequently asked questions- https://adobe.ly/4lgjFZm

Regards,

Tarun

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