Options disappeared

2 replies
800 views
Translate

I would like to know what has happened that I can't see anymore selecting background option or advanced healing tool i my Photoshop Express app for android?

This topic is closed to new replies. Start a new post to keep the conversation going.

NeelamkCorrect answer

Legend

Hi @asiail ,

Thank you for reaching us. We are sorry for your difficulties. Please let me know if you have subscribed to premium. You can view the details through the three bars on the top left. If there are no files to lose, try reinstalling the application. When you select a picture to edit>> under adjustment, you can find the Background option. Under Heal>> You will find the advanced option. Please let me know what you see.

Thank you,

Neelam

NeelamkCorrect answer

Legend

Hi @asiail ,

Thank you for reaching us. We are sorry for your difficulties. Please let me know if you have subscribed to premium. You can view the details through the three bars on the top left. If there are no files to lose, try reinstalling the application. When you select a picture to edit>> under adjustment, you can find the Background option. Under Heal>> You will find the advanced option. Please let me know what you see.

Thank you,

Neelam

Translate

R

Ryan38701436u08i

Participant

I have found the same, that I have lost the advanced editing options with the subject/background, but only in the last couple of weeks. I paid for this service so I should not be losing capabilities halfway through my subscription. I am worried that if I uninstall and then reinstall the app, my subscription will not be recognized and I will be forced to repay (which I refuse to do - you will lose me as a customer). What can I do to get these back?

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.