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matts12166249
matts12166249
Participant
Oct 18, 2024 11:59 AM UTC
Answered

Permanently Delete Images in Photoshop Express for iOS?

I downloaded Photoshop Express to edit personal photos but it automatically logged me into my work account. I edited the photo, saved it and I think it synced to Adobe Creative Cloud. Once I saw this, I tapped the 3 dots next to the image and selected "Delete". The image is no longer in my files, and it's not in my deleted files either on Adobe Creative Cloud online. Has it been permanently deleted (I hope it has, as obviously I don't want a personal image to appear anywhere in an Adobe app that I use for work).

 

I will need to check which account I'm logged into first next time I use the iOS apps.

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    Amitej S
    Amitej SCorrect answer
    Community Manager
    Nov 29, 2024 3:31 PM UTC

    Hi Matt, Yes, once you delete a file from your iOS device, the app syncs and deletes it from the cloud too.
    Rest assured, the cloud data is private, and even Adobe does not have access to it. Only the owner/user has access.
    Hope this is helpful. 

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    3 replies

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    Oct 18, 2024 4:54 PM UTC

    Hi @matts12166249, You may refer to this article and set your preferences as required for managing files. https://adobe.ly/4044Baa

     

    Thanks!

    Amitej

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    matts12166249
    matts12166249Author
    Participant
    Oct 21, 2024 7:22 AM UTC

    Hi. Unfortunately this article doesn't mention about deleting files. I'd like to know that if I deleted the project from my Photoshop Express app on my iOS device, the photo has now been deleted permanently.

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    Amitej S
    Community Manager
    Amitej SCommunity ManagerCorrect answer
    Community Manager
    Nov 29, 2024 3:31 PM UTC

    Hi Matt, Yes, once you delete a file from your iOS device, the app syncs and deletes it from the cloud too.
    Rest assured, the cloud data is private, and even Adobe does not have access to it. Only the owner/user has access.
    Hope this is helpful. 

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