Photos unable to open

Forum|Forum|2 years ago
December 30, 2023
1 reply
502 views

I just downloaded the app and am using the free trial. I've given access to all my photos but if I try to open any photos it says "this image cannot be opened." I tried reinstalling the app with no success. I'm on an iPhone 11 Pro Max. Any ideas?

This topic has been closed for replies.

Neelamk

Legend

Hi @Sarah34519467a8oq ,

Apologize for the late response and the frustration & difficulties you faced with Photoshop Express. Please let us know which version of Photoshop Express is installed on your device. I recommend sharing a screenshot of the error you receive while opening an image to investigate further.

We are here to help you.

Thank you,

Neelam

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