Photoshop Express deleting images when auto saved

Question

Hello, i've just recently started having an issue with Photoshop Express. When I edit some images on my iPhone, they are saved to "my themes" as an edit rather than saving the photo and the photo completely disappears,  it's lost. if im editing a few, it wont happen to all of them, just some. Its doing an autosave. I dont know why it started to do this randomly I've checked settings. I can't find a way of turning anything off. Any ideas?

Neelamk · Answer

Hi @Judith Lawley,

Apologies for the late response and your difficulties. Have you tried reinstalling it to see if this helps? Once you uninstall the application, restart your phone and install the Photoshop Express application. Please let me know if this helps. I recommend sharing a screen recording of the workflow to investigate further. Also, share the version of the installed Photoshop Express application and your device's OS version.

Thank you,

Neelam

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