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L
lucak48736486
Participant
March 29, 2018
Question

Photoshop Express doesn't save or share...

  • March 29, 2018
  • 2 replies
  • 3680 views

Hi there,

for about 10 days i can't save or share any photos with PS Express after editing i'm using Lumia 920 Win 10.

Any ideas?

L

      This topic has been closed for replies.

      2 replies

      aucem111134
      aucem111134
      Participant
      January 10, 2023

      Same here. Been a bummer.

       

        L
        Liz28372574qknn
        Participant
        February 12, 2023

        Still nothing? It worked fine with my LG G8 ThinQ but I uograded to LG Velvet and now none of my photos will save. Kinda crappy since I have the upgraded version of the app. 

          L
          Liz28372574qknn
          Participant
          February 12, 2023

          Its really annoying and would like my money back if I cant use it correctly. 

            Omar22779036eqoy
            Omar22779036eqoy
            Participant
            January 22, 2022

            Same, I cant seem to save, share or print either. Its just does not respond...

            K
            Krankykactus
            Participant
            March 31, 2022

            Same for me, will no longer save to gallery. Very frustrating.

            Ranjisha Sengupta
            Ranjisha Sengupta
            Legend
            April 1, 2022

            Hi there,

             

            We're sorry to hear that Photoshop Express is not saving files to the gallery.

            What device are you using, and which version of Photoshop Express? How much storage is available? What happens when you try to save the images? Do you see any error messages?

            Regarding your images, what device created them? What size are they in megapixels or pixel area?

            Are other apps able to read and write to your device Gallery?

            Have you tried uninstalling and reinstalling the app?



            We're here to help troubleshoot, just needed a few more details.

             

            Thanks.

            Ranjisha

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