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Question

Photoshop Express doesn't save or share...

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Hi there,

for about 10 days i can't save or share any photos with PS Express after editing i'm using Lumia 920 Win 10.

Any ideas?

L

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aucem111134

Participant

Same here. Been a bummer.

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L

Liz28372574qknn

Participant

Still nothing? It worked fine with my LG G8 ThinQ but I uograded to LG Velvet and now none of my photos will save. Kinda crappy since I have the upgraded version of the app.

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L

Liz28372574qknn

Participant

Its really annoying and would like my money back if I cant use it correctly.

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Omar22779036eqoy

Participant

Same, I cant seem to save, share or print either. Its just does not respond...

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K

Krankykactus

Participant

Same for me, will no longer save to gallery. Very frustrating.

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Ranjisha Sengupta

Legend

Hi there,

We're sorry to hear that Photoshop Express is not saving files to the gallery.

What device are you using, and which version of Photoshop Express? How much storage is available? What happens when you try to save the images? Do you see any error messages?

Regarding your images, what device created them? What size are they in megapixels or pixel area?

Are other apps able to read and write to your device Gallery?

Have you tried uninstalling and reinstalling the app?

We're here to help troubleshoot, just needed a few more details.

Thanks.

Ranjisha

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