Photoshop express keeps crashing

Question

I am using an itouch iOS 15.8.2 so upto date. Photoshop express worked fine on 4 June. Since then I cannot edit photos, I open a photo, the app just crashes, closes and takes me back to my itouch Home Screen. I am so disappointed. Never happened with photoshop fix - I used both and now I don't have an alternative when this happens. I don't have a lap top so that's not an option . How can. I fix this - I have already tried uninstalling and reinstalling but that didn't work.

Neelamk · Answer

Hi @susan31935291gzpw,

We are sorry to hear you are experiencing issues with the app. I recommend sharing a screen recording of the workflow while it crashes to investigate further with our development team through email PSX-Feedback-iOS@adobe.com. Also share the version of the installed Photoshop Express application and your device's OS version.

Thank you,

Neelam

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