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Sharon34627169hsp6
Participant
January 18, 2024
Question

Photoshop Express too big

  • January 18, 2024
  • 2 replies
  • 364 views

hi community,

my PS Express app on my iphone is using 126GB and i need to off load some or all of my photos safely.  I have icloud backup but i have been told that if i delete PS Express i will also delete the photos from my iphone and icloud?????

 

Need advice urgently as i cannot download or export any photos off my phone.  

fyi, my photos are only using 36GB of phone storage.  My whole issue is the size of my PSExpress app.

 

please help damsel in distress.

    This topic has been closed for replies.

    2 replies

    Neelamk
    Neelamk
    Legend
    February 4, 2024

    Hi @Sharon34627169hsp6 ,

     

    Apologies for the late response. Please help us with the Photoshop Express application version and the iOS version. I recommend sharing a screenshot of the storage used by the Photoshop Express application to investigate further.

     

    We are here to help you. We hope to hear from you soon.

     

    Thank you,

    Neelam

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    January 19, 2024

    @Sharon34627169hsp6 

     

    I've moved your post from Photoshop to the Photoshop Express forum for you where you are more likely to get an answer to your question.

     

    Have you considered upgrading the storage on iCloud? That's what I do.

    https://support.apple.com/en-us/HT201238

     

    I'm not sure if your AEX files will be deleted immediately or if you'll have a little bit of time before you lose them forever. Different Adobe apps work differently. Someone else will have to answer.

     

    Jane

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