Skip to main content
Participant
Dec 4, 2023 3:39 AM UTC
Answered

Photoshop Express Windows 11 - Cannot Import RW2 File

I downloaded the Photoshop Express app from the Microsoft Store on a new Windows 11 machine, but I get an error trying to import an RW2 file from my Panasonic G9. 

 

I can import the files fine on a Chromebook and Macbook, is there anything different with teh Windows app? Anything I can do to fix it?

This topic is closed to new replies. Start a new post to keep the conversation going.
Neelamk
NeelamkCorrect answer
Legend
Jan 10, 2024 1:34 AM UTC

Hi @Todd280576595kw6 ,

 

Apologies for the late response and also for the frustration & difficulties you faced with the Photoshop Express. For Windows, we don't support the RAW file format. The PSX Windows Application is very basic. If you want to use the import RAW photo feature, you can use an iOS device to access Photoshop Express.

 

We are here to help you. I hope this answers your question. Please let me know if you have any further questions.

 

Thank you,

Neelam

3 replies

Neelamk
NeelamkCorrect answer
Legend
Jan 10, 2024 1:34 AM UTC

Hi @Todd280576595kw6 ,

 

Apologies for the late response and also for the frustration & difficulties you faced with the Photoshop Express. For Windows, we don't support the RAW file format. The PSX Windows Application is very basic. If you want to use the import RAW photo feature, you can use an iOS device to access Photoshop Express.

 

We are here to help you. I hope this answers your question. Please let me know if you have any further questions.

 

Thank you,

Neelam

Translate
davescm
Community Expert
Community Expert
Dec 4, 2023 10:20 AM UTC

Hi , I've moved your post from the Photoshop forum to the Photoshop Expresss forum where you are more likely to get help relevant to your issue.

 

Dave

Translate
Ged_Traynor
Community Expert
Community Expert
Dec 4, 2023 10:04 AM UTC

@Todd280576595kw6 try the Photoshop Express forum

Translate