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December 4, 2023
Answered

Photoshop Express Windows 11 - Cannot Import RW2 File

  • December 4, 2023
  • 3 replies
  • 705 views

I downloaded the Photoshop Express app from the Microsoft Store on a new Windows 11 machine, but I get an error trying to import an RW2 file from my Panasonic G9. 

 

I can import the files fine on a Chromebook and Macbook, is there anything different with teh Windows app? Anything I can do to fix it?

This topic has been closed for replies.
Correct answer Neelamk

Hi @Todd280576595kw6 ,

 

Apologies for the late response and also for the frustration & difficulties you faced with the Photoshop Express. For Windows, we don't support the RAW file format. The PSX Windows Application is very basic. If you want to use the import RAW photo feature, you can use an iOS device to access Photoshop Express.

 

We are here to help you. I hope this answers your question. Please let me know if you have any further questions.

 

Thank you,

Neelam

3 replies

Neelamk
NeelamkCorrect answer
Legend
January 10, 2024

Hi @Todd280576595kw6 ,

 

Apologies for the late response and also for the frustration & difficulties you faced with the Photoshop Express. For Windows, we don't support the RAW file format. The PSX Windows Application is very basic. If you want to use the import RAW photo feature, you can use an iOS device to access Photoshop Express.

 

We are here to help you. I hope this answers your question. Please let me know if you have any further questions.

 

Thank you,

Neelam

davescm
Community Expert
Community Expert
December 4, 2023

Hi , I've moved your post from the Photoshop forum to the Photoshop Expresss forum where you are more likely to get help relevant to your issue.

 

Dave

Ged_Traynor
Community Expert
Community Expert
December 4, 2023