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kellie_7344
Participant
December 31, 2024
Answered

Photoshop express wont save edited pics

  • December 31, 2024
  • 1 reply
  • 218 views

I last edited pics in Photoshop express 2 days ago. Now, all day today, I can still edit pics but am not able to save a single one. Every time I hit save/download it just gives me a spinning wheel of death. I have tried uninstalling and reinstalling the app. I changed my password. I've even upgraded to premium and nothing has worked. Anyone else having this issue and have a solution? TIA

    Correct answer kellie_7344

    Hi there! Thanks for your reply. It is fixed now. I have an iPhone 12 Pro. I ended up upgrading from iOS 18 to 18.2 and that seemed to fix it. Phew! Thanks again and happy new year! 

    1 reply

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    January 2, 2025

    Hi @kellie_7344, This shouldn't be happening. Are you still getting the same issue? If so, please provide the details of your device's make and model so we can replicate it. Meanwhile, I'd also suggest restarting the device once to see if that makes any difference.

     

    Let us know how it goes!

    Best!

    K
    kellie_7344AuthorCorrect answer
    Participant
    January 3, 2025

    Hi there! Thanks for your reply. It is fixed now. I have an iPhone 12 Pro. I ended up upgrading from iOS 18 to 18.2 and that seemed to fix it. Phew! Thanks again and happy new year! 

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