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Participant
January 30, 2024
Answered

Recover unsaved project

  • January 30, 2024
  • 1 reply
  • 521 views

I have been working on a project on photoshop express for multiple weeks and I finnaly finished it, so I opened the app to save it and a message popped up that said "do you want to continue with your previous project" and I accidentally clicked "no" and now I can not find the project I was working on. I can only find a previous vertion of it.

Correct answer Neelamk

Hi @Adelaide35131469d1m7,

 

We are sorry for your difficulties. Please let us know the device OS and the Photoshop Express application versions. It might not be possible to retrieve the project as you click "no" for the option; it would not have saved it. However, we could check the save location in the application settings>> under "Preferences" to see where your files usually get saved and try checking if they are found there. If not found, unfortunately, there is no other way. 

 

Please let us know the project type you were working on. We are here to help you.

 

Thank you,

Neelam

 

1 reply

Neelamk
NeelamkCorrect answer
Legend
January 30, 2024

Hi @Adelaide35131469d1m7,

 

We are sorry for your difficulties. Please let us know the device OS and the Photoshop Express application versions. It might not be possible to retrieve the project as you click "no" for the option; it would not have saved it. However, we could check the save location in the application settings>> under "Preferences" to see where your files usually get saved and try checking if they are found there. If not found, unfortunately, there is no other way. 

 

Please let us know the project type you were working on. We are here to help you.

 

Thank you,

Neelam