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marcosz74006439
Participating Frequently
April 16, 2023
Question

S23 Ultra: High efficiency 50mpx RAW files from ExpertRAW are very dark

  • April 16, 2023
  • 1 reply
  • 786 views
 

When I open in Photoshop Express or Lightroom 50 mpx RAW files from ExpertRAW with the option of HIGH EFFICIENCY RAW turned on (if its turned off, it works fine), the picture in really dark, is like Photoshop is not getting correctly the exposure information. This does not happen in other software.

Comparisson between Android Photoshop Express and Windows Zoner Photo Studio: (This only happens with 50mpx shots in ExpertRAW with high efficiency enabled, with 12mpx it works normally)

n the file on Zoner Photo Studio, the file is exposed correctly

This topic has been closed for replies.

1 reply

Lyn_D
Inspiring
April 21, 2023

Hi @marcosz74006439,

 

Thank you for reaching out.

We're sorry to hear you are having trouble, as we know how frustrating this can be.

 

Would you mind sharing one of the images that aren't working with us?

 

We're here to help and looking forward to hearing from you.

 

Lyn

 

marcosz74006439
Participating Frequently
April 22, 2023
Translator
 
 
 

 

Here is the link because of the size I can not attach it here

https://www.upload-4ever.com/ratpglj9vxoi

That is a light wall... the picture will be black in PS or Lightroom

Lyn_D
Inspiring
April 25, 2023

Hi @marcosz74006439,

 

Thank you for sending us the link.

I've tried downloading it, but it didn't work.

Would it be possible to share the video with me via DM or perhaps via a Youtube link?

 

Thank you in advance for your effort, and we're looking forward to hearing from you.

 

Lyn