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Participant
January 29, 2024
Question

Why is my homepage different?

  • January 29, 2024
  • 2 replies
  • 202 views

I've been trying to use layers and apparently you click Combine Photos on the homepage to use them. But my homepage doesn't HAVE that option. I've also seen people talking about Mix but I don't have that either.

 

I have a premium account (and have had for years). I just downloaded PSE again but no change. I'm using the iOS version on an iPad.

 

What's going on? And what else am I missing? I'm in Australia - do you sell different versions to different regions?

This topic has been closed for replies.

2 replies

Neelamk
Legend
January 31, 2024

Hi @jonm96168329,

 

Thank you for the information; please share the version of the Photoshop Express installed on your device and the screenshot of the homepage you see on your phone.


Thank you,

Neelam

Neelamk
Legend
January 30, 2024

Hi @jonm96168329,

 

We are sorry for your difficulties. Have you tried reinstalling it to see if this helps? Once you uninstall the application, restart your phone and install the Photoshop Express application. Please let me know if this helps. I recommend sharing a screenshot of the homepage to investigate further. Please share the iPhone OS version and the Photoshop Express application version installed on your device.

 

We are here to help you.


Thank you,

Neelam

Participant
January 30, 2024
Yes, I have reinstalled it several times. No difference.