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Meghan5C9C
Participant
Oct 25, 2021 5:17 AM UTC
Answered

windows 11. now photoshop won't even open

when i try to open photoshop, nothing happens. like no loading symbols or anything, almost like the button doesn't have a link in it or something. i just updated to windows 11.

i tried opening the app from a few different places.

also, illustrator opens with no problems, so that's odd....

also! when i tried to uninstall photoshop it told me that i can't uninstall a program while it's open .....................




{Moved to correct board by Moderator}

    SugarSand727
    SugarSand727Correct answer
    Participant
    Jul 27, 2022 1:20 PM UTC

    Hi everyone,

    Adobe Support chat helped me solve this issue.  They did a combination of things mentioned in this chat.  I didn't know how to run some of the tools and they did it for me during a remote session.  I was impressed how fast I was able to reach someone and get it solved.

    View reply

    6 replies

    SugarSand727
    SugarSand727Correct answer
    Participant
    Jul 27, 2022 1:20 PM UTC

    Hi everyone,

    Adobe Support chat helped me solve this issue.  They did a combination of things mentioned in this chat.  I didn't know how to run some of the tools and they did it for me during a remote session.  I was impressed how fast I was able to reach someone and get it solved.

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    jercoda_4055
    Participant
    Jul 15, 2025 2:17 PM UTC

    I'm having the same problems right now..( 

    when i try to open photoshop, nothing happens. like no loading symbols or anything, almost like the button doesn't have a link in it or something. i just updated to windows 11.

    i tried opening the app from a few different places.

    also, illustrator opens with no problems, so that's odd....

    also! when i tried to uninstall photoshop it told me that i can't uninstall a program while it's open ) 

     

    Any help?

    Translate
    Community Manager
    AlekeCommunity Manager
    Community Manager
    Jul 16, 2025 2:21 PM UTC

    Hi @jercoda_4055! Welcome to the community!

    Since this thread is a little older, it might be a good idea to start a new one with all the details of your issue. That way, your question won’t get overlooked and you’ll likely get help faster. Thanks so much!

    Alek

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    *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
    Garnaal
    Participant
    Jul 8, 2022 10:10 AM UTC

    I went to D:\Program Files\Adobe Photoshop 2022, right-clicked on PhotoShop.exe, chose properties > compatibility and under settings I checked "Run this Program as an Administrator". I also set Windows User Account Control setting to "Never Notify", so as not to get annoying alerts about PhotoShop being run as an Administrator. Now PhotoShop starts and I may right-click on images to choose "Open with PhotoShop".

    I

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    SugarSand727
    SugarSand727
    Participant
    Jul 9, 2022 2:39 PM UTC

    I'm having the same problem.  I've been using Photoshop on a new Win 11 computer since March with no issues.  Yesterday Photoshop was working.  Today it's not opening.  It shows up in Task Manager as running.

     

    I tried:

    * Rebooting

    * Uninstalling and Reinstalling

    * Run Program as Administrator as Garnaal wrote about

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      Kim233542895tpw
      Participant
      Feb 27, 2022 3:26 PM UTC

      Did you get a fix for this problem.  I am launching organizer and then right clicking to load Photoshop to edit an exisiting photo then I can add more pictures.

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