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LivLu
LivLu
Participant
October 9, 2025
Question

You functions on photoshop express dont work

  • October 9, 2025
  • 1 reply
  • 83 views

 I get a failure message constantly on all the ai functions eveb though I have bought the premium version - I have tried many different prompt versions. Whats wrong?

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
October 9, 2025

Hello @LivLu,

Thank you for your message. 

 

Please note that Adobe has terms of use which include guidelines for acceptable content.  Those are detailed in these documents:  Adobe Generative AI User Guidelines and Adobe Generative AI Additional Terms.


It is most likely the case that the underlying image is triggering the error. If you can upload that image, I can test to see if that is the reason.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
LivLu
LivLuAuthor
Participant
October 10, 2025
Thank you
This is the image Im trying to work with:
droopydog500
Community Manager
droopydog500Community Manager
Community Manager
October 10, 2025

Hi @LivLu,

 

If you replied via email, it strips out images attached to email. You need to upload on the web site.

 

    droopy

Adobe Community Expert (not an Adobe employee)
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