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PhotosByJimClark
Participating Frequently
March 13, 2022
Question

4K .MOV file

  • March 13, 2022
  • 2 replies
  • 801 views

trying to edit my son's memorial service and the vodeo from the church is a 4k .mov file. it will import but will mot display in premere elements. All I get is a red graphic that says media offline. I assume I need a codec? Brand new Lenovo Computer

Windows 11 Home 64-bit
Intel Core i5 @ 2.60GHz 31 °C
Skylake Technology
RAM 32.0GB
Graphics NVIDIA GeForce RTX 3060 (Lenovo) 27 °C

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2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
March 13, 2022

I don't think variable bit rate video is supported, use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
March 13, 2022

The file is in a "professional" propriatary Apple format called ProRes or "422 HQ".  Premiere Elements will not work with that.  I don't know if Handbrake can convert ProRes.   Premiere Pro will.   Apple's Final Cut will.  The free program DaVinci Resolve probably will, but I've not tried it. 

 

Can you get the church to give you a more common MP4 with H.264 insted of ProRes? 

 

If the chuch can't/won't do that, do you have a large file transfer site?  If I have the file, I think I can convert ("transcode") using Premiere Pro.  

 

 

 

 

 

 

 

 

 

  

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PhotosByJimClarkAuthor
Participating Frequently
March 13, 2022

I have the creative cloud photographers bundle I wonder if I try Premere pro if it will be fully functional? what settings would you reccomend to use?

HOTELECHOMIKE
HOTELECHOMIKE
Inspiring
March 13, 2022

All I get is a red graphic that says media offline.

Thats probably the case.

 

I assume I need a codec?

From your description I doubt it.

 

Can you confirm that you first copied the source file from whatever device created it to the local storage (HDD or SSD) on your computer BEFORE you imported the media into Elements?  What you describe is compatible with importing the clip(s) from external storage & then removing that storage.

When you "import" into a project it does not copy the entire media into the project file, rather this is a set of pointers to the original media.

 

C

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PhotosByJimClarkAuthor
Participating Frequently
March 13, 2022

your assumption is correct the file resides on a hard drive that i have that is specifically for video storage.

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