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Participant
December 21, 2019
Answered

a low level exception occurred in adobe premiere element

  • December 21, 2019
  • 4 replies
  • 730 views

please help me i have a problem with adobe premiere element 2020 orce that i make a green background it puts me log saying to me at low level exception occurred (thank you in advance)

 

 

 

This topic has been closed for replies.
Correct answer dragonzxm46289628
use the videomerge effect instead of "green filter inlay" thank you for your support
 

4 replies

dragonzxm46289628AuthorCorrect answer
Participant
December 25, 2019
use the videomerge effect instead of "green filter inlay" thank you for your support
 
Peru Bob
Community Expert
Community Expert
December 22, 2019

Did you try rolling back the video driver to older versions?

Participant
December 23, 2019
 
 
its still not working,
but in any case thank you for your participation and your support I thank you very much
 
Peru Bob
Community Expert
Community Expert
December 21, 2019

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

Participant
December 22, 2019

sorry but its not working i have updated my graphics card as well as all my drivers but its still not working but thanks for paying attention to this comment

Community Expert
December 21, 2019

As an owner of the current version you have access to Adobe staff through online chat.  Select "Online Support" in the Help menu.