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Participant
December 21, 2019
Answered

a low level exception occurred in adobe premiere element

please help me i have a problem with adobe premiere element 2020 orce that i make a green background it puts me log saying to me at low level exception occurred (thank you in advance)

 

 

 

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dragonzxm46289628Correct answer
Participant
December 25, 2019
use the videomerge effect instead of "green filter inlay" thank you for your support
 

6 replies

dragonzxm46289628AuthorCorrect answer
Participant
December 25, 2019
use the videomerge effect instead of "green filter inlay" thank you for your support
 
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Peru Bob
Community Expert
Community Expert
December 22, 2019

Did you try rolling back the video driver to older versions?

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Participant
December 23, 2019
 
 
its still not working,
but in any case thank you for your participation and your support I thank you very much
 
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Peru Bob
Community Expert
Community Expert
December 21, 2019

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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Participant
December 22, 2019

sorry but its not working i have updated my graphics card as well as all my drivers but its still not working but thanks for paying attention to this comment

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Community Expert
December 21, 2019

As an owner of the current version you have access to Adobe staff through online chat.  Select "Online Support" in the Help menu.

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