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billburt21
Participant
August 10, 2021
Question

add media

  • August 10, 2021
  • 1 reply
  • 94 views

when i attempt to import a video file from either Mac Phots or Adobe elements organizer only 5 seconds of the video is imported.  What am i doing wrong.

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1 reply

S
Steve Grisetti
Legend
August 10, 2021

Where did the video come from? Is it from a standard AVCHD camcorder?

 

Open your video in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text of this report and paste it to this forum. Once we see the video's specs we'll be able to tell you if the issue is related to its codec or some other factor or if it's something you can address in Premiere Elements.

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