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Participant
October 8, 2020
Question

Adebe Premiere Elements 2021 - installer not working

  • October 8, 2020
  • 2 replies
  • 280 views

Hi,

 

i try to install new Adobe Premiere Elements 2021 and is not working

Error code 113

I try to instal on another PC and ist the same result: unable to reach Adobe servers.

I use Adobe premiere pro from Adobe and its working....

Can you please solve the problem?

 

Thank you.

 

Best regards,

Daniel

 
 
 
 
This topic has been closed for replies.

2 replies

Amit Kumar Gupta
Adobe Employee
Adobe Employee
October 16, 2020

It seems to be network issue. I hope the solutions given in the helpx page resolved the issue. 

You many also check if you are using any proxy or firewall that might be causing this error.

Please share the screenshot if you still face problems in installing the app.

 

Legend
October 8, 2020

Error code 113 usually indications an issue connecting to the web site.

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html