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Adobe Elements starts but nothing happens when pressing the play button?

I have a weird problem. The program starts but when I press the play button nothing happens

and the video material does not play.

I use windows10, soundcard NVIDIA GeForce RTX 2060 SUPER

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Correct answer Jacksn

thanks a lot whspague:)

the issue was caused by the not selected asio driver of my interfce.

Now it works.

Participant

That is really strange, because since today i have excactly the same problem.

It worked perfect before, there is just one thing happened i hav installed a new motherboard.

Processor AMD Ryzen 9 3900X 12-Core Processor 3.79 GHz

32,0 GB RAM

64-bits

Windows 10 Pro version 1903 Build 18362.900

My Videocard is; NVIDIA GeForce GTX 1050

And my soundcard (that works perfect in my audio) is a RME Firerace UC

Can somebody PLEASE HELP ME???

Participant

I have found it, Thanks!!

Community Expert

You've provided little information. Would you provide a screen shot of you Audio Hardware Settings?

JacksnAuthorCorrect answer

Participant

thanks a lot whspague:)

the issue was caused by the not selected asio driver of my interfce.

Now it works.

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