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ericd31370397
Participant
January 15, 2020
Question

Adobe PE 9 driver issue

  • January 15, 2020
  • 2 replies
  • 293 views

Hi

 

When starting adobe PE9 i have a message saying that the Nvidia  video card driver is not up todate.

i have checked on the nvidia site and there is no more recent driver. Version is the 342.01 and is the latest.

Adobe doesn't play anymore the video , doesn't show anymaore the pictures in the preview window.

 

It was working well and suddendly ( i do not why and  for which reason  ) 

 

Any idea of what i can do ?

Thanks for your help

This topic has been closed for replies.

2 replies

J
jean mariej75246504
Participating Frequently
January 15, 2020

With version 9 sometimes the 'uncompatible display driver' syndrom appeared.

Generated by system updates which could have influence on some drivers.

You could try to delete the file BadDrivers.txt, it may solve the problem. It is located in

Program data/Adobe/Premiere Elements/.... and you have to validate access to hidden files.

In my case it solved the issue when I used version 9 and 11.

 

 

E
ericd31370397Author
Participant
January 15, 2020

Jean Marie 

Thanks so much for your advice. It is great.

I have deleted the file  baddrivers.txt and now it is working again ,I believe that the problem is solved..

 

Have  a nice day

 

Eric

 

 

 

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
January 15, 2020

Version 9 was current in 2010 and into 2011.  Drivers "current" for that version might be pretty old.  Something updated itself when you might not have noticed.  Consider trying to roll back your Nvidia driver to something older at the Nvidia website.  

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