Adobe Premier Elements 2018 crashes.

Forum|Forum|4 years ago
March 30, 2021
3 replies
139 views

Recently Premier Elements 2018 has been crashing on me. Now when I try to open my project I get a message "An Unknown error occurred while opening project". Does this mean that I have lost my project? I can open other projects.

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V

valeria1953

Participant

i had a problem with premiere elemens 2012 not starting, having seen the event viewer reporting nvapi.dll error i uninstalled the nvidia driver 451.67 after it worked fine

John T Smith

Community Expert

>has been crashing on me

That is concerning... how about posting more information so someone may have an idea why?

Mac or Windows and exact version of the operating system

CPU brand and model and clock speed
Video adapter brand and model and driver version and amount of video ram
Number and size and type of hard drives
What kind of video are you editing?

For example, what I have (home built Jan 2021)
Windows 10, currently at version 20H2 - Premiere Elements 2021.1
Intel i9-10900k CPU in ASUS-Prime-Z490-P motherboard with 64Gig TEAMGROUP-3200MHz Ram
Seagate-FireCuda 500Gig M.2 for Windows and programs and usual Documents files
500Gig SSD for temporary and output files, 1T SSD for video and picture input files
Video MSI GeForce GTX 1650 128 Bit Graphics 4Gig GDDR6 Ram driver 456.71 + a DVD drive

John T Smith

Community Expert

Can you open one of the automatic backup projects?

G

guswatto1945Author

Participant

Thank you John was able to open a previously saved version, lost some work but at least I have 80%.

Thank you again.

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