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kevinc84318345
Participant
September 15, 2022
Question

Adobe Premier Elements 2022 - Freezes

  • September 15, 2022
  • 3 replies
  • 232 views

I upgraded to 2022 eariler this spring.   Had no issues until recently   There have been no hardware changes since the 2022 install.   Dell desktop - i7-9700 CPu 16 GB ram; Win10.   ISSUE - Rendering has slowed down;  reviewing video files will STOP in less than 2 min;  must then hit PLAY button to get it running again; cannot scroll thru video for editing as video is stopped where you left off.    THUS FAR - we have cleared cache; uninstalled and reinstalled 2022; and spend 1 hour on phone with DELL to insure its not a hardware problem.    

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Community Expert
September 16, 2022
kevinc84318345
Participant
September 16, 2022

Premier Elements appears differently?

 

Peru Bob
Community Expert
Community Expert
September 16, 2022
quote

Premier Elements appears differently?

 


By @kevinc84318345

 

My replies were relevant to Premiere Pro, as I didn't realize that you had Premiere Elements, since this wasn't originally in the Premier Elements forum.

Peru Bob
Community Expert
Community Expert
September 16, 2022

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

kevinc84318345
Participant
September 16, 2022

SSD 500 GB,    347 GB free

 

Greg_S.
Community Expert
Community Expert
September 16, 2022

@kevinc84318345, you posted in the Photoshop Elements forum.  I have moved your post to the Premiere Elements forum where you are more likely to get some help.

kevinc84318345
Participant
September 16, 2022

Thanks ... first time using the forum