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Participant
November 10, 2025
Question

Adobe Premier Elements 2026 : Video clips import problem.

  • November 10, 2025
  • 3 replies
  • 196 views

I can`t import video clips into Adobe Premier Elements 2026. The videos were shot on IPhone 13 and transfered to the hard drive of a Windows 10 computer. The computer can read the videos using the Photos app. The IPhone settings for the recorded videos had high efficiency as the storage format.

Is there anything I can do?

Did I buy the program for nothing?

 

    3 replies

    Ann Bens
    Community Expert
    Community Expert
    November 10, 2025

    You should be able to import the clips from your phone. I have no trouble with clips from Iphone 12max

    Can you upload a short clip for testing?

    Before recording again and want to use them for editing , turn off High Efficiency.

    Participant
    November 10, 2025

    Hey!

     

    Here is a video clip!

     

    Ann Bens
    Community Expert
    Community Expert
    November 10, 2025

    Clip imports just fine.

    John T Smith
    Community Expert
    Community Expert
    November 10, 2025

    >recorded videos had high efficiency as the storage format

     

    To edit you need to use the 'most compatible' setting

    https://handbrake.fr/ open source transcoder/converter to convert to an editable format

    John T Smith
    Community Expert
    Community Expert
    November 10, 2025

    Exactly what is INSIDE the video you are editing?
    Report back with the codec details of your file, use the program below
    Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
    - a MediaInfo tutorial https://youtu.be/Ivy9ckSX1M0
    - when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
    - post your information IN your message, not as an attachment that someone would have to download

    Participant
    November 10, 2025

    Hey!

    This is MediaInfo

    General
    Complete name : D:\IPHONE\IMG_0213.MOV
    Format : MPEG-4
    Format profile : QuickTime
    Codec ID : qt 0000.00 (qt )
    File size : 44.3 MiB
    Duration : 42 s 200 ms
    Overall bit rate mode : Variable
    Overall bit rate : 8 809 kb/s
    Frame rate : 30.000 FPS
    Recorded date : 2025-11-04 11:47:08 UTC
    Encoded date : 2025-11-04 11:47:09 UTC
    Tagged date : 2025-11-04 11:47:51 UTC
    Recorded location : 28.1593°N 15.4319°W 63.605m
    Writing library : Apple QuickTime
    Writing operating system : Apple iOS 18.6.1
    Writing hardware : Apple iPhone 13
    com.apple.quicktime.location.accuracy.ho : 2.689092
    com.apple.quicktime.full-frame-rate-play : 1

    Video
    ID : 1
    Format : HEVC
    Format/Info : High Efficiency Video Coding
    Format profile : Main 10@L4@Main
    HDR format : Dolby Vision, Version 1.0, Profile 8.4, dvhe.08.04, BL+RPU, no metadata compression, HLG compatible
    Codec ID : hvc1
    Codec ID/Info : High Efficiency Video Coding
    Duration : 42 s 200 ms
    Bit rate : 8 586 kb/s
    Width : 1 920 pixels
    Height : 1 080 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 30.000 FPS
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 10 bits
    Bits/(Pixel*Frame) : 0.138
    Stream size : 43.2 MiB (97%)
    Title : Core Media Video
    Writing library : HEVC
    Encoded date : 2025-11-04 11:47:09 UTC
    Tagged date : 2025-11-04 11:47:51 UTC
    Color range : Limited
    Color primaries : BT.2020
    Transfer characteristics : HLG
    Matrix coefficients : BT.2020 non-constant
    AmbientViewingEnvironment_Illuminance : 314.0000 lux
    AmbientViewingEnvironment_Chromaticity : D65
    Metas : 3,4,5
    Codec configuration box : hvcC+dvvC

    Audio
    ID : 2
    Format : AAC LC
    Format/Info : Advanced Audio Codec Low Complexity
    Codec ID : mp4a-40-2
    Duration : 42 s 198 ms
    Source duration : 42 s 260 ms
    Bit rate mode : Variable
    Bit rate : 169 kb/s
    Channel(s) : 2 channels
    Channel layout : L R
    Sampling rate : 44.1 kHz
    Frame rate : 43.066 FPS (1024 SPF)
    Compression mode : Lossy
    Stream size : 872 KiB (2%)
    Source stream size : 873 KiB (2%)
    Title : Core Media Audio
    Encoded date : 2025-11-04 11:47:09 UTC
    Tagged date : 2025-11-04 11:47:51 UTC

    Other #1
    ID : 3
    Format : Timed Metadata Sample
    Codec ID : mebx
    Duration : 42 s 200 ms
    Bit rate mode : Constant
    Stream size : 10.0 Bytes (0%)
    Title : Core Media Metadata
    Encoded date : 2025-11-04 11:47:09 UTC
    Tagged date : 2025-11-04 11:47:51 UTC
    Key : com.apple.quicktime.video-orientation

    Other #2
    ID : 4
    Format : Timed Metadata Sample
    Codec ID : mebx
    Duration : 42 s 200 ms
    Bit rate mode : Constant
    Stream size : 8.00 Bytes (0%)
    Title : Core Media Metadata
    Encoded date : 2025-11-04 11:47:09 UTC
    Tagged date : 2025-11-04 11:47:51 UTC
    Key : com.apple.quicktime.detected-face.bounds / com.apple.quicktime.detected-face / com.apple.quicktime.detected-face.roll-angle / com.apple.quicktime.detected-face.face-id / com.apple.quicktime.detected-face.yaw-angle

    Other #3
    ID : 5
    Format : Timed Metadata Sample
    Codec ID : mebx
    Duration : 42 s 200 ms
    Bit rate mode : Constant
    Stream size : 178 KiB (0%)
    Title : Core Media Metadata
    Encoded date : 2025-11-04 11:47:09 UTC
    Tagged date : 2025-11-04 11:47:51 UTC
    Key : com.apple.quicktime.live-photo-info

    Other #4
    ID : 6
    Format : Timed Metadata Sample
    Codec ID : mebx
    Duration : 42 s 198 ms
    Source duration : 42 s 201 ms
    Bit rate mode : Constant
    Stream size : 14.8 KiB (0%)
    Source stream size : 14.8 KiB (0%)
    Title : Core Media Metadata
    Encoded date : 2025-11-04 11:47:09 UTC
    Tagged date : 2025-11-04 11:47:51 UTC
    Key : com.apple.quicktime.scene-illuminance

    Other #5
    ID : 7
    Format : Timed Metadata Sample
    Codec ID : mebx
    Duration : 42 s 200 ms
    Bit rate mode : Constant
    Stream size : 44.0 Bytes (0%)
    Title : Core Media Metadata
    Encoded date : 2025-11-04 11:47:09 UTC
    Tagged date : 2025-11-04 11:47:51 UTC
    Key : com.apple.quicktime.segment-identifier