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R
royj20579441
Participant
February 22, 2017
Question

Adobe Premier Elements 7 Burn to DVD

  • February 22, 2017
  • 2 replies
  • 209 views

royj20579441

I have been successfully editing and burning to DVD on my current PC running Windows 2007 since 2011. Around July last year I took the Windows 10 update and continued to edit with no problems encountered until I tried my first burn to DVD. The share panel operated as usual scanning and recognising the blank Disk. The burning began and continued through the lengthy encoding but halted at the final burn stage with message "Access denied". Any help please?

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    2 replies

    S
    Steve Grisetti
    Legend
    February 22, 2017

    That's a VERY happy ending, roy! Please mark this question as correctly answered.

    S
    Steve Grisetti
    Legend
    February 22, 2017

    After upgrading to Windows 10, did you go to your computer manufacturer's site (Dell, HP, Asus, etc.) and, on their support page, download their drivers for all of your hardware -- especially your disc drive?

    R
    royj20579441Author
    Participant
    February 22, 2017

    Thank you Steve I did check that I had the latest driver for my disc drive and also recently telephoned the technical help at Novatech, my computer supplier, with my problem but they couldn't help. However this afternoon I found my way to Windows 10 compatibility trouble shooter and for the first time for me a trouble shooter did the business. It identified my Adobe Premier Elements with a sub para featuring permission issues. It claimed to have made adjustments and suggested I retry. The retry worked perfectly and now have a completed DVD running successfully in my DVD player. Happy ending! 

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