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Participant
June 25, 2018
Question

Adobe Premiere 18 no longer plays / reviews clips after windows 10 update

  • June 25, 2018
  • 1 reply
  • 253 views

I installed Adobe Premiere Elements 18 and it worked beautifully until Windows 10 updated. Now I
can load or create a project and add clips, etc., however when I attempt to review
a clip in the timeline, nothing happens. I eventually get the spinning wheel of
death, a program not responding message and have to shut the application down.  I’ve updated

my video driver, reset Adobe Premiere 18 and finally, reinstalled it, but nothing seems to work. 

I find this to be very odd because my older version, Adobe Premiere elements 12
works perfectly.  Any help with thisissue would be appreciated.

Thanks

    This topic has been closed for replies.

    1 reply

    Community Expert
    June 25, 2018

    Since you are using a current version, you can get "chat" help from Customer Support.  

    Click here:  Contact Customer Care