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J
Jacques 84
Participant
June 19, 2017
Answered

Adobe Premiere Elements 11 doesnt start without any error message

  • June 19, 2017
  • 2 replies
  • 590 views

After mounting successfully since several months a lot of videos, today Adobe Premiere Elements 11 doesnt start without any error message ! I work with  windows 8.

Could somebody help me ?

Jack

    This topic has been closed for replies.
    Correct answer Jacques 84

    Hello Steve,

    I had already the last good driver for my nVidia card.

    So I deleted PREMIERE ELEMENTS 11 and I downloaded it again from my account on Adobe site.

    And it works now !

    Thank you for your help.

    Kind regards

    Jack

    2 replies

    S
    Steve Grisetti
    Legend
    June 19, 2017

    nVidia released a series of buggy drivers earlier this year.

    Go to the nVidia site and ensure you have the latest drivers for your graphics card.

    Then, when you start up Premiere Elements, hold down the Ctrl+Alt+Shift keys on the left side of your keyboard as the program launches. You should get an indicator that Premiere Elements wants to change something on your computer. OK it and this will clear any corruptions that have crept into your preference files.

    J
    Jacques 84AuthorCorrect answer
    Participant
    June 19, 2017

    Hello Steve,

    I had already the last good driver for my nVidia card.

    So I deleted PREMIERE ELEMENTS 11 and I downloaded it again from my account on Adobe site.

    And it works now !

    Thank you for your help.

    Kind regards

    Jack

      S
      Steve Grisetti
      Legend
      June 19, 2017

      Do you have an nVidia graphics card?

      J
      Jacques 84Author
      Participant
      June 19, 2017

      Yes. Why ?

      Regards

      Jacques Parlebas

      06 60 67 13 70

      Envoyé de mon iPhone

      Le 19 juin 2017 à 14:39, Steve Grisetti <forums_noreply@adobe.com> a écrit :

      Adobe Premiere Elements 11 doesnt start without any error message

      created by Steve Grisetti in Premiere Elements - View the full discussion

      Do you have an nVidia graphics card?

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