Skip to main content
B
brianaw79980067
Participant
September 4, 2020
Question

Adobe Premiere Elements 11 Not Loading All of a Sudden

  • September 4, 2020
  • 1 reply
  • 175 views

Hello!

I've been using Adobe Premiere Elements 11 since I first bought it around 2013. I've installed it on multiple computers and it's been installed on this one for over a year now with no problems.

But now all of a sudden it's not loading when I try to open it. Trying to open even an old project isn't working. It won't open a new project, it won't open an existing project, it's just sitting at the main screen where I can choose what to open.

The loading bar moves and spins, but when it finishes, nothing happens. It just sits at that main screen.

My laptop is an hp and I've got windows 10 on it.

 

Any advice? Since adobe doesn't help anymore if its an older product...

    This topic has been closed for replies.

    1 reply

    S
    Steve Grisetti
    Legend
    September 4, 2020

    Two things that are always worth trying:

    1) Go to the Intel, AMD or nVidia web sites and ensure that you have the latest drivers for your graphics card. Outdated graphics drivers are one of the major causes of buggy behavior, and Windows rarely provides the latest.

    2) Uninstall and reinstall the program. It is a possible that a recent Windows updates knocked something loose.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices