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thatBRYAN
Participant
November 27, 2016
Answered

Adobe Premiere Elements 12 doesnt start

  • November 27, 2016
  • 3 replies
  • 766 views

Hello guys

I cant start my Adobe Premiere Elements 12! There appears an error message and only thing i can do is to close it. I actualized all drivers and deinstalled/installed it 3 times but nothing is working. The programm worked before, but i dont know at what point it changed.

thanks for helping

This topic has been closed for replies.
Correct answer Steve Grisetti

Bob is right. Especially if you have an nVidia graphics card.

nVidia released several recent drivers that has "broken" several programs, including Premiere Elements.

Driver 368.2.2 is the last driver that actually worked with the program.

3 replies

Participant
November 29, 2016

This issue was fixed in NVidia driver 376.09 released on November 28.

contact48
Participant
November 29, 2016

Great news!

Although I've just downgraded my nVidea driver to 344 and that solved the issue.

I'll wait to see in this forum if 376 stands the test of time.

Cheers

Steve GrisettiCorrect answer
Legend
November 27, 2016

Bob is right. Especially if you have an nVidia graphics card.

nVidia released several recent drivers that has "broken" several programs, including Premiere Elements.

Driver 368.2.2 is the last driver that actually worked with the program.

thatBRYAN
thatBRYANAuthor
Participant
November 29, 2016

Thank you very much for the quick and exact answer

contact48
Participant
November 29, 2016

I have the same problem, but after choosing Driver in the device manager, the Roll-back option button is greyed-out and will not allow me to roll back.

I tried a system restore, but that didn't work either.

Peru Bob
Community Expert
Community Expert
November 27, 2016

Try rolling back the video driver until you find one that works.