Skip to main content
Participant
December 3, 2016
Question

Adobe Premiere Elements 13 crashes when starting editor.

  • December 3, 2016
  • 0 replies
  • 140 views

Hi, I just recently built a new computer and am not able to open my editor. I bought this software about a year ago and used it on my laptop flawlessly when switching, however, the software no longer opens.

These are my system specs:

Windows 10 64 bit

1 TB WD 7200 RPM HDD

NVIDIA GeForce GTX 1070 8gb GDDR

32 GB DDR4 3250 Corsair Dominator Platinum RAM

Corsair H100i liquid cooling

Intel i7 6700k 4.0GHz

TP-Link Wireless Card

Asus Sabertooth Z170s

What I have already done:

About three times now I have re-installed the software,  each time putting in the product key and it installs easily. Once I open the software, it loads for about a minute and then stops. It is at the screen (where it won't pass) with the choice of editor and organizer.

Thanks for all the help,

Chris

This topic has been closed for replies.