Adobe Premiere Elements 13 Has Stopped Working

Question

I am trying to make a youtube video from content recorded via an elgato hd.

I can start with a clip (hours long) make all the cuts i need to. (Due to previous issues I save new versions after every substantial edit) However once I try to add a small OBS clip for an audio intro or even another elgato clip the system crashes.

Note: I have carried out these cuts before and the system has crashed.

I have carried out my edits, saved and come back after a while, opened the project and the system crashes sometimes when the clip is added and sometimes just on its own.

This issue is a real pain in the ass.

Can anyone advise.

Computer system is very capable of using the software.

Steve Grisetti · Answer

It's the elgato screen recording software. It is not producing a standard editable video.

Open one of your elgato videos in the free download MediaInfo. In MediaInfo, set the View to Text and copy and paste the report it generates to this forum.

Once we know what specs of your video are we may be better able to troubleshoot your issues.

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