Adobe Premiere Elements 14 / Choppy Video + Desynchronized Sound

Forum|Forum|8 years ago
January 22, 2018
3 replies
356 views

Hi Everyone,

im having a Problem, while editing Videos, where the Picture will get chopped up at irregular intervals and the audio will get desynced.
It´s not due to rendering and the choppy Video persists even when i turn it into video file.

I´ve tried to adjust the Pre-Settings according to the Videos im using and re-installing.

I´ve also tried to contact support but unfortunately they don´t support Elemtents 14 anymore.

Has anybody had the same Issue and knows how to fix it?

Thanks a lot for reading!

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D

dougn62153364

Participant

Don't know if this would work with 14 but I had the same type of issues with 18 and spent a couple of hours on the phone and chat before coming up with this fix that worked for me.

To fix the choppy sound and video: Edit - Preferences - Audio Hardware - Change Default Input to No Input. This took care of both. I still had video quality issues and was told that MTS files do not work well in Elements. To improve the video I had to export (Export and Share) to a folder as a mp4 then import back into Elements for editing. It is BS but I was told by customer care that Adobe knew the issue and was working on a fix?