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Participant
October 15, 2018
Question

Adobe Premiere Elements 15 Video Editor Wont Open

  • October 15, 2018
  • 1 reply
  • 195 views

Adobe Premiere Elements 15 Video Editor Wont Open Work Fine A Week Ago Now Get Event Log Errors Need Help Cant Figure This Out

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    October 15, 2018

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

    Participant
    October 15, 2018

    I Did Both No Luck

    Faulting application name: PremiereElementsEditor.exe, version: 15.0.0.0, time stamp: 0x57cd94f4

    Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff

    Exception code: 0xc0000409

    Fault offset: 0x0000000000074a30

    Faulting process id: 0x2954

    Faulting application start time: 0x01d464a94166370a

    Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 15\PremiereElementsEditor.exe

    Faulting module path: C:\Windows\SYSTEM32\MSVCR120.dll

    Report Id: b4992005-7c7e-486e-8255-98f6a9952d51

    Faulting package full name:

    Faulting package-relative application ID:

    Peru Bob
    Community Expert
    Community Expert
    October 15, 2018

    Try using the Cleaner Tool and reinstall:

    Use the Cleaner Tool to solve installation problems